![]() Assists other members of the department as needed.Confirm patient’s insurance provider and work cohesively with internal staff to obtain prior authorizations/referrals and paperwork needed for the appointment.Provides accurate, detailed information to patients regarding appointment preparations, time of patients scheduled arrival, and any other directional information needed: takes appropriate action in responding to questions from patients.Completes accurate documentation for patients for scheduled procedures and surgeries.Enter notes/special instructions needed for scheduling in the electronic medical record.Interfaces with appropriate staff to ensure a cohesive working relationship.Schedules office and out-patient based medical procedures for patients with appropriate provider and time/location slot, utilizing appropriate scheduling templates. ![]() Individual must be organized and be able to manage demanding workload with accuracy. ![]() The Surgical Scheduler must be able to respond to both written and oral correspondence regarding scheduling changes/cancellations in a timely, accurate manner. Also requires excellent customer service skills with patients, employees and referring providers. The Surgical Scheduler must schedule office based and out-patient based procedures consistent with the patient’s diagnosis and procedure request. Position requires utilization of clinical knowledge to schedule appropriate procedures/surgeries per provider’s templates.
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